Beyond Bending Tell You How
Have you ever lost something while travelling and wished you could get it back? Well, at the St. Paul’s London Curio Collection by Hilton, you might just be in luck. The hotel’s Lost Property department is dedicated to reuniting guests with their lost items, making it one of the most efficient in London.
Located in the heart of London, the St. Paul’s London Curio Collection by Hilton is a luxury hotel that offers world-class accommodation and amenities. The hotel’s Lost Property department is no exception, with a team of dedicated professionals who work tirelessly to ensure that every lost item is returned to its rightful owner.
How to Contact the Lost Property Department
If you have lost something during your stay at the St. Paul’s London Curio Collection by Hilton, the Lost Property department is your first point of contact. You can reach the department by phone, email or in person. Here are the contact details:
| Contact Method | Contact Details |
|---|---|
| Phone | +44 (0)207 074 1000 |
| [email protected] | |
| In Person | St. Paul’s London Curio Collection by Hilton, 10 Godliman Street, London, EC4V 5AJ |
When you contact the Lost Property department, make sure you provide as much information as possible about the lost item. This will help the team to identify it quickly and increase the chances of it being returned to you.
What Happens to Lost Property at the St. Paul’s London Curio Collection by Hilton?
When an item is found at the St. Paul’s London Curio Collection by Hilton, it is immediately logged into the Lost Property system. The team then tries to identify the owner by checking the hotel’s records and contacting guests who have recently checked out.
If the owner cannot be identified, the item is stored securely in the Lost Property department for a period of six months. During this time, the team continues to search for the owner, and if they are found, the item is returned to them free of charge.
After six months, if the owner has not been found, the item is donated to a local charity or disposed of in an environmentally friendly way.
What Items are Frequently Lost at the St. Paul’s London Curio Collection by Hilton?
The Lost Property department at the St. Paul’s London Curio Collection by Hilton receives a wide range of lost items. However, there are some items that are frequently lost by guests. These include:
- Mobile phones
- Laptops and tablets
- Passports and travel documents
- Jewellery and watches
- Clothing and shoes
- Umbrellas
- Cameras
- Books and magazines
If you have lost any of these items, make sure you contact the Lost Property department as soon as possible.
What to Do if You Find Lost Property at the St. Paul’s London Curio Collection by Hilton?
If you find lost property at the St. Paul’s London Curio Collection by Hilton, make sure you hand it in to the Lost Property department as soon as possible. Do not attempt to keep or use the item, as this is against hotel policy and is illegal.
When you hand the item in, make sure you provide as much information as possible about where and when you found it. This will help the team to identify the owner quickly and increase the chances of the item being returned to them.
What to Do if Your Lost Property is Not Found?
If your lost property is not found at the St. Paul’s London Curio Collection by Hilton, there are a few steps you can take to try and locate it:
- Contact the local police station to see if the item has been handed in there
- Check online lost and found directories
- Post about the lost item on social media
- Contact your travel insurance provider to see if the item is covered under your policy
Remember, it is always best to contact the Lost Property department at the St. Paul’s London Curio Collection by Hilton first, as they have a high success rate in reuniting guests with their lost items.
FAQs
Q: How long does the Lost Property department keep lost items?
A: The Lost Property department at the St. Paul’s London Curio Collection by Hilton keeps lost items for a period of six months. If the owner is not found within this time, the item is donated to a local charity or disposed of in an environmentally friendly way.
Q: Can I collect my lost item in person?
A: Yes, you can collect your lost item in person from the Lost Property department at the St. Paul’s London Curio Collection by Hilton. However, you must provide proof of ownership and a valid ID.
Q: Is there a charge for collecting my lost item?
A: No, there is no charge for collecting your lost item from the Lost Property department at the St. Paul’s London Curio Collection by Hilton.
Q: What should I do if I lose something valuable?
A: If you lose something valuable at the St. Paul’s London Curio Collection by Hilton, contact the Lost Property department as soon as possible. They have a high success rate in reuniting guests with their lost items.
Q: What should I do if I find lost property?
A: If you find lost property at the St. Paul’s London Curio Collection by Hilton, hand it in to the Lost Property department as soon as possible. Do not attempt to keep or use the item, as this is against hotel policy and is illegal.
Q: Can I claim compensation if my lost item is not found?
A: No, the St. Paul’s London Curio Collection by Hilton does not offer compensation for lost items.
